customer relationships management

customer relationships management


Pipeline Management

Pipeline Management

The CRM system allows you to capture leads from various sources like websites, campaigns, or manual entry. These leads are then entered into the sales pipeline. 

Import or Expor

Import or Export Existing Customer Lists

MLOBOX-CRM allows you to import them at the click of a button.

It is also possible to export your customer lists from MLOBOX-CRM.


Multi-Channel Support

CRM platform that offers built-in or easily integratable support for multiple communication channels such as email, phone, live chat, social media, SMS, and more. 


Email Marketing

CRM systems often support automation capabilities, enabling you to set up triggered email sequences. These automated workflows can be created based on specific events, such as a lead filling out a form, making a purchase, or reaching a certain stage in the sales pipeline. The CRM will automatically send relevant emails at predefined intervals without manual intervention. 

Bookings and Appointments

A bookings and appointments CRM (Customer Relationship Management) system is designed to help businesses manage their scheduling, reservations, and appointments with customers. This type of CRM typically provides features such as calendar management, online booking capabilities, customer information storage, and reminders. 

Integrate With Zapier

MLOBOX CRM User Zapier to connect itself with third-party apps. Zapier is essentially the bridge between the two pieces of software; you can give it instructions on what to do when an action is performed.

Voice Call Management and Automation

MLOBOX-CRM with voice call management: platform that offers built-in or easily integratable support for managing voice calls. Some popular CRM systems like Salesforce, HubSpot, and Zoho CRM offer native voice call management features.  


Surveys and Forms

MLOBOX CRM systems offer a user-friendly interface to design and create surveys or forms. You can typically choose from various question types, such as multiple choice, open-ended, rating scales, checkboxes, and more. Additionally, you can customize the design, layout, and branding of your surveys/forms to match your brand identity.

Workflow Automation

Workflow Automation

Workflow automation in a CRM (Customer Relationship Management) system is the process of automating repetitive tasks and streamlining business processes to improve efficiency and productivity. By automating workflows, you can reduce manual work, eliminate human errors, and ensure consistency in your. 

SMS Marketing

SMS Marketing

An SMS marketing CRM (Customer Relationship Management) system is designed to help businesses effectively manage their SMS marketing campaigns and interactions with customers. It provides features for creating, sending, and tracking SMS messages, as well as storing customer information and analyzing campaign performance.

Integrating Twilio with a CRM (Customer Relationship Management) system allows businesses to leverage the powerful communication capabilities of Twilio within their customer management workflows.


  1. Customize messaging templates: Within your CRM, define custom messaging templates that can be used for different scenarios, such as appointment reminders, order confirmations, marketing campaigns, and more. Utilize merge fields or variables to personalize the messages with dynamic content, such as customer names, order details, or upcoming events.